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Privacy Policy and SMS Disclosure for MSPRM INC

Effective Date: 1/1/2024

At MSPRM INC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy and SMS Disclosure outlines how we collect, use, disclose, and protect your information in compliance with the 10DLC (10-Digit Long Code) compliance requirements.

 

Privacy Policy

**1. Information We Collect**

We collect various types of information in connection with the services we provide, including:

- **Personal Information:** This includes your name, email address, phone number, and any other information you provide to us directly.
- **Usage Information:** We collect information about your interactions with our website, such as IP addresses, browser types, pages viewed, and the time and date of your visit.
- **Communications:** We may collect information about your communications with us, including email correspondence and customer service interactions.

**2. How We Use Your Information**

We use the information we collect to:

- Provide, maintain, and improve our services.
- Communicate with you about your account, our services, and promotional offers.
- Respond to your inquiries and provide customer support.
- Ensure compliance with 10DLC regulations and other legal requirements.
- Analyze usage patterns and improve our website’s functionality and user experience.

**3. Sharing Your Information**

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

- **Service Providers:** We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- **Legal Requirements:** We may disclose your information when we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

**4. Protecting Your Information**

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encrypted communication channels, and regular security assessments to protect your data from unauthorized access, alteration, or destruction.

**5. Your Choices**

You have the right to:

- Access and update your personal information.
- Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in such emails.
- Request the deletion of your personal information, subject to certain exceptions required by law.

**6. Children’s Privacy**

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

**7. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

SMS Disclosure

**1. Consent to Receive SMS Messages**

By providing your mobile phone number to MSPRM INC, you consent to receive SMS messages from us regarding our services, promotions, and other relevant information. You understand that this consent is not a condition of any purchase.

**2. Message Frequency**

The number of SMS messages you receive will vary based on your interactions with MSPRM INC. You may receive messages related to:

- Account updates and notifications
- Service-related information and reminders
- Promotional offers and marketing messages
- Customer service communications

**3. Opting Out**

You can opt-out of receiving SMS messages from MSPRM INC at any time by replying "STOP" to any message you receive. After opting out, you may receive a final confirmation message to verify your choice. Message and data rates may apply.

**4. Message and Data Rates**

Standard message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

**5. Security**

MSPRM INC is committed to protecting your privacy. However, SMS messages are not encrypted and are delivered over public networks. As such, we cannot guarantee the security of any information transmitted via SMS. Please avoid sending sensitive information via SMS.

**6. Changes to SMS Disclosure**

We may update this SMS Disclosure from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this disclosure periodically to stay informed about how we communicate via SMS.

 

**Contact Us**

 

If you have any questions or concerns about this Privacy Policy and SMS Disclosure, please contact us at:

Email: privacy@msprm.com  
Phone: 423-509-0889

By using our website and opting to receive SMS communications from us, you acknowledge that you have read, understood, and agree to this Privacy Policy and SMS Disclosure.

Thank you for trusting MSPRM INC with your personal information.

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